Shipping & Product Returns
We want you (and your skin) to love your new products. That is why we make it easy to return any full-sized purchases, as long as they are over half full and the return request is initiated within 30 days of purchase.
1. Navigate to our Returns Portal.
Click HEREto learn more about symbiome.loopreturns to get started.
2. Post your return.
Proceed through the portal and you’ll be given a complimentary shipping label to fulfill your return.
3. We'll do the rest.
Once received, we'll refund the cost of your returned items back to your original form of payment. This may take 3-5 business days from the date we process it.
Shipping & Product Returns
We want you (and your skin) to love your new products. That is why we make it easy to return any full-sized purchases, as long as they are over half full and the return request is initiated within 30 days of purchase.
1. Navigate to our Returns Portal.
Click HEREto learn more about symbiome.loopreturns to get started.
2. Post your return.
Proceed through the portal and you’ll be given a complimentary shipping label to fulfill your return.
3. We'll do the rest.
Once received, we'll refund the cost of your returned items back to your original form of payment. This may take 3-5 business days from the date we process it.